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Managing your hosting environment requires a variety of administrative tasks, and one of the most critical is ensuring your cPanel account remains secure. In the case where you forget or need to reset the password for a cPanel account, you can easily do so from the Web Host Manager (WHM). WHM is a powerful control panel that allows administrators to manage server settings, accounts, and much more, including resetting cPanel passwords for individual users.
If you're an administrator with cloud or server access, here's a simple 5-step guide to reset a cPanel account password directly from WHM.
There can be several reasons why you may need to reset a cPanel account password, including:
Forgotten password
Security concerns or suspected unauthorized access
Changing user credentials for maintenance purposes
Regardless of the reason, resetting a cPanel password via WHM ensures your server and hosting environment remain secure and operational.
Follow these five easy steps to reset your cPanel account password directly from WHM.
The first step is to log into your Web Host Manager (WHM) account.
Open your web browser and navigate to your WHM login page (typically https://yourserverIP:2087 or https://yourdomain.com:2087).
Enter your WHM administrator credentials (username and password) to access the WHM control panel.
Once you’ve logged into WHM, the next step is to locate the cPanel account whose password you want to reset.
In the WHM dashboard, go to the "Search" bar located on the left-hand side.
Type the username or domain name associated with the cPanel account you want to reset.
Select the "List Accounts" option from the dropdown menu to display all accounts.
Find the specific cPanel account by either scrolling through the list or using the search functionality.
After locating the cPanel account, the next step is to reset the password.
Click on the "Reset Password" option next to the selected cPanel account.
This will open a dialog box where you can enter a new password for the account.
Ensure the new password is strong, containing a mix of uppercase and lowercase letters, numbers, and special characters. A secure password is crucial for protecting your cloud hosting or server environment.
Once you've typed the new password, click on "Change Password" to confirm the reset.
If the cPanel account you're resetting belongs to another user, you may need to inform them of the change so they can regain access. This is especially important for clients who are using the server for their websites, email, or databases.
You can either send the user the new password directly or provide them instructions on how to log in using the new credentials.
Alternatively, you could provide them access to change the password themselves by sending them a link to the cPanel login page (usually https://yourdomain.com/cpanel).
After resetting the cPanel password, it’s a good idea to verify that the password works as expected.
Open a new browser tab and navigate to the cPanel login page (https://yourdomain.com/cpanel or https://yourserverIP/cpanel).
Enter the newly set password along with the username to confirm that you can log into the cPanel account successfully.
If you can access the cPanel dashboard without any issues, the password reset was successful.
While resetting a cPanel password is straightforward, it’s always wise to follow these best practices to ensure smooth and secure management of your server or cloud environment:
Use Strong Passwords: Always choose complex, long passwords. A good practice is to use a password manager to generate and store secure passwords.
Notify Users Promptly: If the cPanel account belongs to a client or another user, ensure they’re notified as soon as the password is reset to avoid confusion.
Enable Two-Factor Authentication (2FA): For added security, consider enabling two-factor authentication (2FA) for the cPanel accounts. This adds another layer of protection to prevent unauthorized access.
Monitor Account Activity: After resetting the password, keep an eye on the account for any unusual activity to ensure that unauthorized users haven’t gained access before the reset.
Resetting a cPanel password via WHM is a simple and effective way to regain control over an account when passwords are lost, compromised, or need to be changed for security reasons. By following these 5 easy steps, administrators can quickly update passwords and ensure that the server or hosting environment remains secure. By adhering to best practices like using strong passwords and enabling two-factor authentication, you can maintain a higher level of security across your cloud or server accounts.
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