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When dealing with websites via WHM/cPanel, you might see an "Addon domains are disabled" message. It pops up when you try to add a new domain. This piece explains a fix. It's about turning on remote domains in WHM. With this, you can make addon domains for your sites without a hitch.
With addon domains, you can house numerous domains under one cPanel account. For these addon domains to work smoothly, the remote domains feature comes into play. If remote domains get turned off, it can trigger the "Addon domains are disabled" warning.
1. Log in to WHM:
- Open your web browser and navigate to your WHM login page.
- Enter your username and password to access the WHM dashboard.
2. Access Feature Manager:
- In the left sidebar, locate and click on "Feature Manager" under the "Packages" section.
- If you can't find it, use the search bar at the top of the sidebar and type "Feature Manager."
3. Edit the Desired Feature List:
- You'll see a list of feature sets. Identify the feature list associated with the account experiencing the addon domain error.
- Click the "Edit" button next to the relevant feature list.
4. Enable Remote Domains:
- Scroll through the list of features until you find "Remote Domains."
- Ensure the checkbox next to "Remote Domains" is ticked (enabled).
- If it's not checked, click the checkbox to enable it.
5. Save Changes:
- After enabling Remote Domains, scroll to the bottom of the page.
- Click the "Save" button to apply the changes to the feature list.
6. Update Existing Accounts (Optional):
- If you want to apply this change to existing accounts using this feature list, check the box that says "Update existing accounts using this feature list."
- Note: This action may take some time, depending on the number of accounts affected.
7. Verify the Changes:
- Return to the main Feature Manager page.
- Confirm that the feature list you edited now shows "Remote Domains" as enabled.
8. Test Addon Domain Creation:
- Log in to the cPanel account where you previously encountered the error.
- Navigate to the "Domains" section and attempt to add an addon domain.
- The process should now complete without the "Addon domains are disabled" error.
If you still encounter issues after enabling remote domains, consider the following troubleshooting steps:
1. Check Account Limits:
- Ensure the account has not reached its maximum allowed number of addon domains.
- In WHM, go to "List Accounts" and check the account's package or plan details.
2. Verify DNS Settings:
- Confirm that the DNS settings for the addon domain are correctly configured.
- Check the nameserver settings with your domain registrar.
3. Clear Browser Cache:
- Sometimes, outdated cached data can cause persistent errors.
- Clear your browser cache and cookies, then try adding the addon domain again.
4. Restart Services:
- In some cases, restarting cPanel services can resolve lingering issues.
- In WHM, go to "Restart Services" and restart cPanel & WHM services.
5. Check Error Logs:
- Review cPanel error logs for any specific error messages related to addon domains.
- Access logs through WHM's "Server Status" > "Apache Status" section.
Best Practices for Managing Addon Domains:
1. Regular Backups: Always maintain up-to-date backups of your websites and databases before making changes.
2. Use Unique Directories: When creating addon domains, use separate directories for each domain to maintain organization and security.
3. Monitor Resource Usage: Keep an eye on server resources, as multiple addon domains can increase server load.
4. SSL Certificates: If using SSL, ensure each addon domain has its own SSL certificate for secure connections.
5. Regular Updates: Keep WHM/cPanel and all installed software up to date to benefit from the latest features and security patches.
Conclusion:
Switching on remote domains in WHM is easy and can swiftly fix the "Addon domains are disabled" problem. Simply follow the steps in this guide to effectively handle lots of domains under one cPanel account. It's important to use the best methods while dealing with addon domains. This keeps your websites performing well and safe. If problems persist or you need more help, reach out to your cloud hosting service's help team or check the official WHM/cPanel guide for complex problem-solving steps.
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