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WHM cPanel—an effective tool used by web hosts to control servers and manage client accounts. It has a handy feature—the capability to set up reseller accounts. These allows you to pass hosting duties to others.
Here's a guide to making reseller accounts on WHM cPanel. It includes necessary steps, top tips, and points to ponder.
A reseller account offers a way to sell hosting services under your brand. As a reseller, handle multiple cPanel accounts for your clients, put resource caps, and tailor packages. This benefit fits the bill for web designers, developers, or business-minded individuals keen to kickstart their own hosting enterprise.
- Access to a WHM cPanel server with administrative privileges
- Sufficient server resources to allocate to reseller accounts
- A clear understanding of your hosting plan's limitations and restrictions
Access your WHM interface using your root credentials or a user with the appropriate permissions.
Step 2: Navigate to Account Functions
In the left sidebar, locate and click on "Account Functions."
Step 3: Select "Add a New Account"
Under Account Functions, click on "Add a New Account" to open the account creation form.
Step 4: Fill in Account Details
- Domain Information:
- Enter the primary domain name for the reseller account
- Specify the username for the account (usually derived from the domain name)
- Create a strong password or use the password generator
- Package:
- Select an existing package or choose "Custom" to define resource limits manually
- Settings:
- Enable the "Make this account a reseller" option
- Set the ACL (Access Control List) for the reseller, defining their permissions
- DNS Settings:
- Choose whether to use the server's main shared IP or assign a dedicated IP (if available)
- Mail Routing Settings:
- Configure mail routing options as needed
Step 5: Resource Limits
If you selected a custom package, set the following limits:
- Disk space quota
- Monthly bandwidth limit
- Number of addon domains allowed
- Database limits
- Email account limits
Step 6: Feature List
Select the features you want to make available to the reseller. This may include:
- CGI access
- SSH access
- Cron jobs
- Ruby on Rails
- SSL/TLS support
Step 7: Locale Settings
Choose the appropriate language and locale settings for the reseller account.
Step 8: Create Account
Review all the settings and click "Create" to set up the reseller account.
Post-Creation Steps:
a) Provide Login Details:
Send the reseller their WHM and cPanel login credentials securely.
b) Configure Nameservers:
If the reseller will be using custom nameservers, assist them in setting these up.
c) Brand Customization:
Guide the reseller on how to customize their cPanel interface with their own branding.
d) Package Creation:
Show the reseller how to create hosting packages for their clients.
Best Practices for Managing Reseller Accounts:
a) Regular Monitoring:
Implement a system to monitor resource usage and account status regularly.
b) Clear Communication:
Establish clear channels of communication with your resellers for support and updates.
c) Security Measures:
Enforce strong password policies and encourage the use of two-factor authentication.
d) Backup Strategy:
Implement a robust backup solution for all reseller accounts and their clients.
e) Scalability:
Plan for growth by ensuring your server can handle increasing demands from reseller accounts.
f) Documentation:
Provide comprehensive documentation to resellers on using WHM and managing their clients.
Troubleshooting Common Issues:
a) Resource Overuse:
If a reseller exceeds their allocated resources, temporarily suspend the account and contact them to resolve the issue.
b) DNS Configuration:
Assist resellers with DNS-related problems, such as domain propagation or nameserver issues.
c) Email Delivery Issues:
Help resellers troubleshoot email problems, including spam filtering and deliverability concerns.
d) SSL Certificate Installation:
Guide resellers through the process of installing and managing SSL certificates for their clients.
Upgrading and Downgrading Reseller Accounts:
a) Upgrading:
To upgrade a reseller account, navigate to "Modify an Account" in WHM, select the account, and adjust the resource limits or change the package.
b) Downgrading:
Follow the same process as upgrading, but ensure that the new limits do not conflict with the reseller's current usage.
Terminating Reseller Accounts:
If necessary, you can terminate a reseller account by going to "Terminate an Account" in WHM. Be sure to:
- Backup all data associated with the account
- Notify the reseller in advance
- Provide options for data migration if applicable
Building and keeping track of reseller accounts with WHM cPanel can boost your hosting firm or share tasks with reliable allies. This guide helps you do that - effectively make and manage reseller accounts and make it a breeze for resellers and their customers. Keep in step with WHM cPanel's latest updates and always polish your reseller management methods to deliver top-notch service.
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