Microsoft 365 Managed Services

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Enhance Collaboration and Security with Cyfuture Cloud's Microsoft 365 Managed Services

Some of the services encompassed in Cyfuture Cloud's Microsoft 365 Managed Services include: We also help to develop teamwork efficiency and the level of security in your organization through receiving directions from specialists, constant observation, and offering individual recommendations. This includes user management, licensing, and training for your employees to get the most out of M365 while helping you save expenses and increase efficiency.

Stay On Top With Our Microsoft 365 Managed Services Technical Specification

Service Components

Administration

User and Group Management: The activities within the user and group management process are creating, configuring, and deleting users and groups.
License Management: Employee assignments, license relocation, and optimization of their employment.
Mailbox Management: It involves setting up and taking care of mailboxes, which includes overseeing the size and applying retention policies.
SharePoint and OneDrive Administration: Configuration, permissions management, and data migration.
Teams Administration: Set up, configured, and managed Microsoft Teams, including channels, permissions, and integrations.

Security and Compliance

Security Monitoring: Ongoing monitoring is performed to detect threats and vulnerabilities in the security procedure.
Compliance Management: Regulations like GDPR, HIPAA, etc., can be ensured through compliance
Loss Prevention (DLP): This involves ensuring the protection of data against leakage or loss through the use of DLP policies.
Conditional Access: Conditional access policies also help to enable resources to be accessed securely once policies are put in place.
Advanced Threat Protection (ATP): Overseeing and implementing ATP for e-mail and other collaboration resources.

Monitoring and Reporting

Performance Monitoring: Continual observation of the service health of Microsoft 365 services is the process of observing the services that are provided to detect and diagnose issues such that the services are optimized for better performance.
Usage Reporting: Report how services are used and adopted and productivity levels.
Incident Reporting: Reporting incidents in detail, including their consequences and how they were resolved.

Support and Maintenance

24/7 Assistance: Constant support is available for any Microsoft 365 problems.
Management of patches: Consistent application updates and patches for Microsoft 365.
Backup and Recovery: Regular system and data back-ups as well as procedures and schedules for information recovery in emergencies.

Strategic Planning and Consulting

Adoption and Training: Education-focused programs and resources to increase (training) to improve user adoption.
Roadmap Planning: Planning the roadmap for Microsoft 365 features and adoption strategically.
Cost optimization: Evaluation and suggestions for optimizing expenses related to Microsoft 365.

Technical Requirements

Infrastructure

Cloud Infrastructure: Many of the services in the Microsoft 365 suite are running on the Microsoft Azure cloud services delivery service.
Network Requirements: Microsoft 365 requires sufficient internet bandwidth and network infrastructure.

Client Requirements

Supported Operating Systems: Windows 10/11 and macOS.
Supported Browsers: Latest versions of Microsoft Edge, Google Chrome, Mozilla Firefox, Safari, etc.
Office Applications: Microsoft Office applications installed on user devices.

Service Level Agreements (SLAs)

Availability: Assurance of 99.9% uptime.
Response Time: Answering support requests within one hour.
Resolution Time: Resolution of critical issues within 4 hours.

Security and Privacy

Data Encryption: Data is encrypted while it is in transit and also when it is in storage.
Access Controls: For security, two techniques, MFA and RBAC, are used.
Data Privacy: Adherence to recognized principles of data protection statutes and regulations.

Integration Capabilities

API Integration: Assistance for connecting with external applications through APIs.
Single Sign-On (SSO): Engaging SSO providers mainly for easy authentication. Seamless integration is easier when using SSO providers.
Third-Party Services: Connectivity with third-party applications like CRM, ERP, and others.

Migration Services

Data Migration: This activity would involve data migration from other internal systems or cloud applications to Microsoft 365.
Application Migration: This concept is characterized by the process of migrating applications to the Microsoft 365 environment.

Customization and Development

Custom Workflows: Custom workflows are developed using Power Automate.
Custom Applications: Development and deployment of custom applications using PowerApps.
SharePoint Customization: Customize SharePoint sites and pages.

Compliance and Certifications

Certifications: ISO 27001, SOC 1/2/3, HIPAA, GDPR.
Compliance Reporting: Frequent compliance reports and audio recordings.

Cyfuture Cloud Perspective: Microsoft 365 Managed Services

Cyfuture Cloud considers M365 Managed Services as one of the best-fit solutions for organizations seeking optimal efficiency, enhanced communication, and security, especially in a constantly evolving technological environment. Knowledge could help companies increase efficiency, optimally implement Microsoft 365 tools for their work, and successfully implement the technologies, ensuring that they fit well into the processes adopted by the users.

We provide comprehensive support, monitoring, and protection solutions to enable businesses to focus on the core objectives while they let us manage all the Microsoft 365 complexities. Cyfuture Cloud aims for great value and effective performance and assists organizations in getting the most out of Microsoft 365, driving innovation, and achieving top performance throughout the organization.

Why Choose Cyfuture Cloud For Microsoft 365 Managed Services?

Opting for Cyfuture Cloud for M365 Managed Services guarantees that your company receives a thorough, expert-guided strategy for cloud-based collaboration and productivity. Our offerings aim to improve your Microsoft 365 setup by offering continuous support and proactive monitoring for better user experience and reduced downtime.

We prioritize security and compliance by implementing advanced measures to safeguard your data and efficiently manage licenses and user access. Our customized solutions help streamline operations and lower IT expenses, enabling you to adjust resource levels as necessary. By teaming up with Cyfuture Cloud, you have a reliable partner focused on optimizing the worth of your Microsoft 365 investment, enabling your team to concentrate on essential tasks like expanding your business.

Our Advanced Microsoft 365 Managed Services Feature Offerings

User Administration

Manage user accounts, including creation, deletion, and multi-factor authentication.

Administer Microsoft 365 Groups and role-based access controls.
Monitoring and Support

Proactive monitoring to ensure uptime and optimal performance.

Dedicated support to quickly resolve any issues and maintain business continuity.

Regular health checks and maintenance.
Management and Reporting

Streamline operations and enhance security by managing Microsoft Teams and Groups.

Track content usage and storage, and audit user and admin activity with contextual reporting.
Onboarding and Offboarding

Streamlined processes for onboarding new users and offboarding departing employees.

Protect important files and decommission licenses during offboarding.
Employee Training

Practical experience in using Microsoft 365 applications such as OneDrive, SharePoint, Outlook, and others.

Enhance employee efficiency and use of Microsoft 365 suite to the fullest extent.
License Management

Gain visibility into license usage with detailed reports and an intuitive dashboard.

Optimize license utilization and costs proactively.

Cyfuture Cloud: What Makes Us Stand Out

Comprehensive Service Portfolio

User and Group Management: Streamlined collaboration.

Advanced Security and Compliance: Robust security and regulatory compliance.

Performance Monitoring: Continuous monitoring and detailed reporting.
Customized Solutions

Custom Workflows and Applications: Tailored business enhancements.

SharePoint Customization: Personalized sites.

Strategic Planning: Personalized roadmaps and cost strategies.
Superior Support and Maintenance

24/7 Support: Round-the-clock assistance.

Proactive Maintenance: Regular updates and issue prevention.

Backup and Recovery: Reliable backup solutions and disaster recovery.
Enhanced Security Measures

Advanced Threat Protection (ATP): Protection from complex attacks and functions.

Data Loss Prevention (DLP): Minimize the chances of database exposures.

Conditional Access Policies: Secure Access Controls.
High Availability and Reliability

99.9% Uptime Guarantee: Reliable service availability.

High Performance: Advanced cloud technology.

Disaster Recovery: Minimized downtime.
Integration Capabilities

API Integration: Seamless third-party application integration.

Single Sign-On (SSO): Unified and protected access.

CRM and ERP Integration: Increased efficiency.
Expertise and Experience

Certified Professionals: Expert team.

Proactive Monitoring: Swift issue resolution.

Training and Adoption: Smooth user adoption.
Cost Efficiency

Flexible Pricing Models: Fits various business sizes.

Cost Optimization: Reduce unnecessary expenses.

Transparent Billing: No hidden charges.
Customer-Centric Approach

Dedicated Account Managers: Personalized service.

Regular Feedback: Continuous improvement.

Tailored Support Plans: Customized support.

Certifications

SAP Certified

MEITY Empanelled

HIPPA Compliant

PCI DSS Compliant

CMMI Level V

NSIC-CRISIl SE 2B

ISO 20000-1:2011

Cyber Essential Plus Certified

BS EN 15713:2009

BS ISO 15489-1:2016

Testimonials

Thanks to Cyfuture Cloud's reliable and scalable Cloud CDN solutions, we were able to eliminate latency issues and ensure smooth online transactions for our global IT services. Their team's expertise and dedication to meeting our needs was truly impressive.

Since partnering with Cyfuture Cloud for complete managed services, Boloro Global has experienced a significant improvement in their IT infrastructure, with 24x7 monitoring and support, network security and data management. The team at Cyfuture Cloud provided customized solutions that perfectly fit our needs and exceeded our expectations.

Cyfuture Cloud's colocation services helped us overcome the challenges of managing our own hardware and multiple ISPs. With their better connectivity, improved network security, and redundant power supply, we have been able to eliminate telecom fraud efficiently. Their managed services and support have been exceptional, and we have been satisfied customers for 6 years now.

With Cyfuture Cloud's secure and reliable co-location facilities, we were able to set up our Certifying Authority with peace of mind, knowing that our sensitive data is in good hands. We couldn't have done it without Cyfuture Cloud's unwavering commitment to our success.

Cyfuture Cloud has revolutionized our email services with Outlook365 on Cloud Platform, ensuring seamless performance, data security, and cost optimization.

With Cyfuture's efficient solution, we were able to conduct our examinations and recruitment processes seamlessly without any interruptions. Their dedicated lease line and fully managed services ensured that our operations were always up and running.

Thanks to Cyfuture's private cloud services, our European and Indian teams are now working seamlessly together with improved coordination and efficiency.

The Cyfuture team helped us streamline our database management and provided us with excellent dedicated server and LMS solutions, ensuring seamless operations across locations and optimizing our costs.

Microsoft 365 Managed Services Key Differentiators